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Submit a Ticket

To track an order, ask for setup advice or raise any other request, submit a ticket and the Aqua Plant Bank team will respond as soon as possible.

The Aqua Plant Bank support team is available during working hours (9 to 17, weekdays except official holidays). Please describe your subject and request as precisely as possible so we can help you faster. For ongoing orders include your order number; for technical questions, include your tank dimensions and current equipment.